Doodlen » customer service http://doodlen.com Where Technology, Business and Society Intersect Wed, 28 Dec 2011 03:43:50 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Employee Servicehttp://doodlen.com/2006/04/16/employee-service/?utm_source=rss&utm_medium=rss&utm_campaign=employee-service http://doodlen.com/2006/04/16/employee-service/#comments Mon, 17 Apr 2006 00:41:24 +0000 jus http://doodlen.com/2006/04/16/employee-service/ Continue reading →]]> Turning customer service techniques inward and providing employee service. This article describes the techniques and benefits.

Update: Some time has passed since I originally posted this and upon rereading, I’m struck by how crazy this scheme sounds. I just can’t imagine how this could be subverted by the American worker. I would love to see something like this work in the U.S., but I can not imagine anything other then the management team either getting deluged with trivial issues or getting nothing at all.

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