Monthly Archives: April 2006

Cubicles

I work in a cubicle. It’s a cubicle designed for six and there are only two of us in it – but it’s a cubicle. A decade ago I was part of a team which selected the current model. We … Continue reading

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Employee Service

Turning customer service techniques inward and providing employee service. This article describes the techniques and benefits. Update: Some time has passed since I originally posted this and upon rereading, I’m struck by how crazy this scheme sounds. I just can’t … Continue reading

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